RETURN POLICY/SHIPPING INFORMATION

We strive to have all orders packed and on their way to customers within 24 hours of the purchase, excluding Sundays/holidays.

We assume zero responsibility for packages after the carrier pickup of package. We do not give partial refunds for damaged or delayed packages. We strongly recommend shipping with tracking and shipping insurance, and will help with any tracking information on delayed items, if available.

Local Pick Up is available for a shipping option. In-store pickups on items are processed same as shipping items, meaning the item is processed within 24hrs of order received. Items are held for seven (7) days, at which point the order is cancelled. YOU WILL BE CHARGED A $10 RESTOCKING FEE IF THE ORDER IS ABANDONED.

International sales and packages are marked as MERCHANDISE on customs forms. WE DO NOT MARK PACKAGES AS GIFTS.

VINTAGE/USED ITEMS RETURN POLICY

Due to the nature of vintage collectibles, we strive to provide a complete and full description of each item with detailed descriptions and images. We suggest you review photos thoroughly for condition, accessories that may or may not be included, and reach out to us with any questions you may have on the item before purchase. All vintage/previously owned items are sold AS IS.

WE DO NOT OFFER RETURNS/REFUNDS ON THESE ITEMS

NEW ITEMS RETURN POLICY

"New" items, meaning NEW IN BOX/SEALED items come with a 30 day return policy. If the item in question needs to be returned for whatever reason, please reach out to us before shipping the item back to process a return. After reviewing the item, we will refund the cost of the item back to you, EXCLUDING THE COST OF SHIPPING. Please note, if the item returned does not match the condition it was in when purchased, we reserve the right to deny the return. Processing of the return can take upwards of 31 days to complete, depending on your financial institution. 

ELECTRONICS RETURN POLICY

Electronics, up to an including video games, video game systems, video game accessories, music CDs, DVD/Blu Ray disks, VHS, cables, power blocks/AV cables, cassettes, and vinyl come with a 30 day warranty. If the item is found to be not working, please reach out to us to process a return. Once the item is received and reviewed, we will process a return EXCLUDING THE COST OF SHIPPING. Processing of the return can take upwards of 31 days to complete, depending on your financial institution. *PLEASE NOTE* Electronic items marked FOR PARTS or NOT WORKING are sold AS IS and are EXEMPT from the warranty.